Case Studies

"Skandia has worked with Dataquest for many years and find their commitment to the project, coupled with their detailed and experienced understanding of our market place second to none. The willingness to adapt and also to amend the project half-way through is incredibly beneficial and shows the flexibility of approach and belief in their own methods. The outputs created are also actionable and granular in equal measure and presented in a way which makes my job reporting back to internal clients that much easier. Ultimately, the ability to understand our market place and gauge opinion in a way which can help us as a business grow and adapt is vital in ensuring our continued success".
Market Research Analyist, Skandia

"Western Mortgage Services (WMS, a subsidiary of Britannia Building Society) have formed an excellent business relationship with Dataquest over the last 5 years. Dataquest share our values and are easy to do business with, they are very professional, friendly and supportive throughout the delivery of their services. Our aim as a business is to satisfy our customers with the view to continuously improve. Dataquest helps facilitate WMS with this, by providing a system/service to measure customer satisfaction twice a year. Our relationship with Dataquest is crucial for WMS to further develop and go that extra mile in delivering an excellent customer service and experience".
Customer Services Manager, Western Mortgage Services

"The Dataquest team provide a consistently high standard of research. Dataquest are the sort of agency that you can just leave to do their job. They need very little management and so leave me free to get on with my job! Dataquest is respected around our business and the confidence they bring to internal clients is extremely hard to find in our industry".
Head of Customer Insight, Financial Services.